Be assured that we are putting safety protocols in place so your next visit is safe and comfortable. We appreciate your patience while we adjust to this new way of operating.
Some newly introduced steps we are taking to welcome you back:
A virtual waiting room: Patients are to check in via text message and wait, if necessary, somewhere safe outside the clinic, such as in a car.
Tech-enabled screening: We digitally pre-screen patients in advance for COVID-19 symptoms and risk factors to ensure the clinic stays COVID-free.
Air filtration (HEPA): A high efficiency air filtration system has been installed to ensure air quality is sanitary and for aerosol producing procedures. This increases safety from germs and other pollutants.
Other regular safety measures to keep a safe treatment environment:
Rest assured, as part of regular operating procedures, the clinic follows best practices to ensure the office is a clean and safe environment to work and receive treatment. I have outlined some of the procedures followed to promote the health and safety of my clients and ensure you have the best experience possible.
For all patient visits we:
•Perform a risk assessment and screen all patients in advance of the appointment and upon arrival at the clinic
•Provide antibacterial hand rub at the front desk and single-use masks (as required)
•Observe meticulous hand hygiene practices before putting on gloves
•Wear appropriate personal protective equipment during the appointment and interactions with patients and their environment, such as gloves, mask and gowns, as required.
Between patient visits, we:
•Clean, disinfect and sterilize all instruments
•Wipe all treatment surfaces with disinfectant, including:
-Patient chair and bases
-Tray table and arm
-Countertops, items on countertops, and underneath items on countertops
In the reception area, we:
•Disinfect all counters
•Wipe all door handles, touch surfaces, water dispensers and pens with disinfectant
• Disinfect all standard garbage receptacles and change liners
•Clean floors (vacuum/dry mop and wet mop)
•Clean and disinfect high touch wall features (light switches, thermostat, door handles, ledges, etc.)
•Clean reception area (including reception counter, desk, chairs and cabinetry)
•Clean and disinfect all bathrooms
•Clean the staff room
With all of this in mind, if you are not feeling well or exhibiting any COVID-19 symptoms (e.g. fever, cough, sore throat), please call the office to reschedule your appointment.
We look forward to seeing you all again soon.